Chapter 7
Valuing Team Diversity


We all would like to think that building a team is essentially a rational exercise, that it works like any other tangible interaction in this world, and that we should therefore be able to gain from it, as it works to our benefit. However, we just need to look at the financial section of any newspaper, the TV news, the financial bulletins, at the Wall Street Journal, to realize that businesses (nothing more than a bunch of teams working together), particularly in the 21stcentury, are anything but rational.

This chapter discusses exactly that, the leader's dilemma in making sense out of something that makes no sense at all: the diversity within any team. In having to rely on their instincts as the only tangible source of information to address these gaps, the challenges of team-building strategies and practices, team builders are more than ever before faced with the imperative need to understand what I call the science of bridging the gap. In other words, to understand how the way they think shapes what they see, and how paradox and absurdity inevitably play a major part in their every action.

  • Managing Team-Building Chaos: A Sea of Gaps
  • The Value of Diversity: What Bridges a Gap is a New Gap
  • All Things are Impermanent: Bridges Don't Last
  • Maintain Your Network
  • A Matter of Communication: Avoiding Predicaments
  • Bridging the Gap: From Top Down or Bottom Up?
Topics: Teams

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